Booking rules


Booking rules for your stay at Falu Prison Hostel and B&B
So that you will have a pleasant stay, all guests has the freedom to access their own keys and permission to leave the prison at any time.  

Unless otherwise is agreed, the following rules apply.
(For conferences and group bookings, special rules apply).

Booking - The booking is binding and confirmed when you and the hostel have reached an agreement. This is approved verbally or in writing.

Check-in and Check-out - The room is at your disposal from 3 pm. 18.00 on the day of your arrival. If you expect a later arrival, you must notify us in advance to access a key code and not to risk the bed being rented to another guest. On the day of departure you will clean the room and then leave the key at the reception no later than noon. 10.30

Cancellation - In case of telephone booking, cancellation must be made no later than at 18:00 the day before the booked arrival day. If you stay without cancellation or cancel you later than 18:00 the day before the booked arrival day, you will be charged for the entire booking. When booking online, special rules apply. See "Booking conditions" under "Booking accommodation". If we have suffered special costs in addition to your booking, you're obligated to replace these.

Should you have booked for a specific time period but depart before the end of this period, you will have to pay the same compensation as in the case of late cancellation.
​​​​​​​In addition to the price for the time you stay at the hostel, you pay for another 24 hours. 

Minimum age limit when booking accommodation  - To complete a reservation/enter an agreement with us, you must have turned 18 years old.
 
When staying in larger groups with young people, at least two persons must be aged 18 or over, if no higher age limit is stated on the plant information. Identification is done on arrival. Compliance with the age limit is a requirement for access to the accommodation. For larger events, other age limits may apply, information on this can be seen at the time of booking.
 
When booking larger parties of young people, at least two of the booked people must have reached the age of 18, unless no higher age limit is stated at the time of the booking.
 
Identification will be checked on arrival. Compliance with the age limit is a requirement for access to the accommodation. For larger events, other age limits may apply, information on this can be seen at the time of booking.

Reception and telephone hours - Reception is open at. 08.00 - 18.00, this is also our telephone times.
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Enrollment - On arrival the all guest will be registered to the guest protocol, this also applies accompanied children.

Payment - Payment is made on arrival or in advance. We'll accept cash and card as payment.

Smoking - It is absolutely forbidden to smoke indoors!

Cleaning - Room cleaning must be done before departure. Non-approved cleaning is charged at 100 SEK per person. For a pre-paid fee of 60 SEK per person, we will clean the room for you. Which is ordered on arrival.
 
Sheets - Guests can bring their own bed linnen, but it can also be rented on site. It is absolutely forbidden to use sleeping bags without using underlays! If you use the beds without bed linnen we will charge you the cost of dry cleaning.

Valuables - The hostel does not take responsibility for the property you store in your rented room.

Security - The house is equipped with automatic fire alarm. You should always locate all emergency exits, alarm buttons and fire extinguishers. This information is available in the corridors and on the inside of each room door. If you detect a fire, press the RED alarm buttons. If you were to detect deficiencies in fire safety, please report this to the nearest staff.
 
Damage / Liability - You as a guest are held responsible for any damage that you or your friends cause in the hostel. Damage caused by neglect on the part of the hostel will be replaced.

 
Pets - It is allowed to bring pets upon agreement and for a cost of 50 SEK / day
 
The pets are not allowed to stay in the beds or in the guest kitchen.
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